Customer Service Desk

Located on Level 1 near JB HI FI, the Customer Service Desk offers services such as gift voucher sales, lost property enquiries, free taxi phone service and general directions to assist in locating stores within the Centre.

They also offer the complementary service of hiring a wheelchair, motorised scooter or stroller. You need only to produce a Driver ID or a Medicare card for identification. These items are for hire on a two hourly basis, however, extended times can be arranged. For bookings or general enquiries please call the Customer Service Desk on (03) 9771 1700.

Parents Room

The three Parents Rooms at Bayside not only meet the health and safety standards, they have all been given five star ratings for their extra comfort and additional facilities. A Parents Room can be found on level one near Lorna Jane, level one near Ritual Espresso and on our ground floor in the food court.